1. Introduction
Medicatour Solutions Ltd (“we”, “us”, “our”) is fully committed to safeguarding the privacy of all visitors and users (“you”, “your”) of our website. This Privacy and Cookies Policy clearly outlines how we collect, process, secure, and manage your personal data when you access or use our website
2. Scope of Policy
This Policy outlines the types of personal information we collect and the purposes for which such information is collected. It explains how we process, use, and safeguard your personal data in accordance with applicable data protection laws. It also sets out your legal rights concerning your personal information, including how you may exercise those rights. Furthermore, the Policy describes our use of cookies and similar technologies to enhance your experience. For any privacy-related inquiries, it provides relevant contact details.
3. Types of Information Collected
We collect personal information when you complete forms on our website, contact us directly via email, phone, or other means, or subscribe to newsletters or request information or services. The personal data collected typically includes your name, email address, telephone number, and any other information you voluntarily provide that is relevant to our services. In addition to this, we also collect technical data such as IP addresses, browser types, and device details to improve the functionality of our website and enhance the overall user experience.
4. Legal Basis for Data Processing
We process your personal data in strict compliance with the applicable Cyprus Data Protection Laws and the EU General Data Protection Regulation (GDPR). The legal bases for such processing include your explicit consent, our legitimate business interests in optimising and improving our services, and our obligation to comply with applicable legal and regulatory requirements.
5. Purpose and Use of Personal Data
We utilise the personal information we collect to tailor and enhance your experience, ensuring your specific needs are met. This data helps us improve the functionality and performance of our website, deliver more effective customer service, and manage inquiries efficiently. Additionally, we use your personal data to fulfil our obligations under applicable legal, security, and regulatory frameworks.
6. Your GDPR Rights
Under the General Data Protection Regulation (GDPR), you have several rights concerning your personal data. These include the right of access, allowing you to obtain confirmation and access to the personal data we hold about you; the right to rectification, enabling you to request correction of inaccurate or incomplete data; and the right to erasure (the “right to be forgotten”), allowing you to request the deletion of your personal information. You also have the right to restrict processing under specific conditions, the right to object to processing in certain situations, and the right to data portability, enabling you to request the transfer of your personal data to another entity. Where your data is processed based on consent, you have the right to withdraw that consent at any time. To exercise any of these rights, you may contact us at info@medicatoursolutionscy.com.
7. Cookies Policy
Our website uses cookies—small text files stored on your device—to enhance your browsing experience. These cookies help remember your preferences for future visits, analyse site traffic to improve usability, and enhance website security and performance. You can manage your cookie preferences or opt out at any time by adjusting your browser settings or using the cookie management tools provided on our website.
8. Disclosure of Information
Medicatour Solutions Ltd does not sell, trade, or lease your personal data to third parties. However, we may share information with trusted third-party service providers who assist in operating our website or delivering business services, provided they comply with strict confidentiality obligations.
We may disclose personal information when required to do so by law or regulatory authorities in Cyprus.
9. Third-Party Websites
Our website may include external links to third-party services or websites, each governed by its own privacy policies. Medicatour Solutions Ltd explicitly disclaims responsibility for the content, practices, or policies of external websites but welcomes feedback to protect user interests.
10. Data Retention
Personal data will be retained only as long as necessary to fulfil the purposes outlined herein or as required by applicable legal and regulatory obligations. Upon expiration of these periods, your data will be securely deleted or anonymized.
11. Security Measures
Medicatour Solutions Ltd employs robust, industry-standard security measures to safeguard your personal data against unauthorised access, misuse, or breaches. These measures include data encryption, secure data storage, restricted access to authorised personnel only, and regular security assessments and system updates. While we are committed to maintaining a high level of data protection, no system can guarantee absolute security. In the unlikely event of a data breach, we will notify all affected users promptly, in accordance with applicable legal requirements.
12. Applicability
This Privacy and Cookies Policy applies exclusively to information collected via our website and does not cover offline activities or data collected by third-party platforms or entities.
13. Consent
By using our website, you explicitly consent to the terms set forth in this Privacy and Cookies Policy
14. Governing Law and Jurisdiction
This Privacy and Cookies Policy is exclusively governed by the laws of the Republic of Cyprus. Any disputes arising from this Policy shall fall under the exclusive jurisdiction of the courts of Cyprus.
14. Contact Information
For questions, comments, or concerns regarding this Privacy and Cookies Policy, please contact us at:
Medicatour Solutions Ltd
Email: info@medicatoursolutionscy.com