How to Prepare for Your Surgery

• Expert Support from First Contact to Full Recovery We understand the importance of feeling supported and informed when planning medical treatment abroad. At Medicatour Solutions, we offer seamless coordination and compassionate assistance to help you access world-class care in Cyprus, stress-free, transparent, and tailored to your needs.

Step 1: Free Medical Coordination Consultation

• Your journey begins with a free, no-obligation consultation with our coordination team. We’ll:
• Listen to your needs
• Answer your questions
• Guide you through how we work and what to expect
• This is not a medical consultation with a doctor, but a friendly and expert conversation designed to help you make informed decisions with confidence.

Step 2: Submitting Your Medical Records

• To match you with the most suitable specialist, we’ll request:
• Recent medical reports or diagnostic summaries
• Imaging scans (MRI, CT, X-rays) taken within the last 6 months
• Files sent digitally via email or secure transfer (e.g. WeTransfer)
• We’ll carefully review these and share them with our medical partners for assessment.

Step 3: Specialist Review & Personalised Treatment Proposal

• Your case is promptly evaluated by one of our trusted partner hospitals or doctors.
• Within 24 hours, you'll receive:
• A tailored treatment plan
• Estimated costs
• Duration of treatment and stay
• Hospital and doctor details
• Everything is presented clearly, allowing you to make informed choices at your own pace.

Step 4: Travel Planning & Schedule Alignment

• Once you're ready to proceed, we help you align your care timeline with your preferred travel dates.
• We also provide support and advice to help you select trusted flights and nearby accommodation options, ensuring smooth coordination from the start.

Step 5: Arrival, Transport & Accommodation

• To ensure a welcoming and well-organised experience:
• A driver will greet you at the airport holding a sign with your name
• Complimentary airport transfers are provided to and from your accommodation
• We'll help you choose partner hotels near your medical provider, offering preferred rates
• For inpatient stays, a hospital bed for a companion is available upon request
• Our representative can accompany you between appointments and transfers
• Every detail is handled with care, allowing you to focus on your health.

Step 6: Your Treatment Journey in Cyprus

• From your first consultation to recovery:
• We remain in contact with your medical team
• Provide daily support and regular updates
• Ensure appointments run smoothly and expectations are communicated
• You’re never alone during your medical stay—we’re with you every step.

Step 7: Post-Treatment & Return

• When your treatment is complete:
• We help arrange post-treatment appointments (if needed)
• Ensure you're medically cleared for travel
• Provide documents for your home doctor or insurance provider
• You return home feeling cared for, with everything in order.

Step 8: Continued Support

• Our commitment doesn’t end when your trip does.
• We follow up on your recovery
• Assist with any further questions or documentation needs
• Stay available for any continued communication with your Cyprus specialist

Before You Travel

• To make sure everything is in place for your medical journey:
• Gather all relevant medical documents, including a list of medications
• Include any diagnostic scans or CDs from recent procedures
• Confirm your travel dates and flight details with us so we can align all logistics
• We’re here to help you prepare every step of the way.

What Our Standard Coordination Fee Covers

• Our Standard Medical Coordination Package includes:
• Free coordination consultation
• Review and organization of your medical documents
• Case evaluation by partner doctors or hospitals
• Treatment proposal within 24 hours
• Full admin coordination of your care pathway
• Ongoing communication and support before, during & after treatment
• Complimentary airport transfers
• Assistance in selecting nearby accommodation
• Welcome to Cyprus and personal support throughout your stay
• Post-treatment documentation and follow-up coordination
• Note: This fee does not cover medical treatment costs, hospital fees, flights, or personal insurance. These will be outlined separately in your treatment proposal.